According to the guidelines of the national and local governments, hotels and hostels are allowed to open. The food and beverage facilities in the hostels may also open, but only for hostel guests and when compliant with local temporary ordinances.
Coronavirus (COVID-19) and your stay with us
Last update: 25 May 2020
The coronavirus is affecting all of us. Stayokay is doing everything possible to deal with this as best we can. A safe stay for everyone is therefore our top priority.
We're reopening our doors
Behind the scenes we've been hard at work to make our hostels suitable for a stay according to government guidelines, so it may be a little bit different than you're used to. But by observance of a few new rules, we're certain that you'll be able to enjoy a pleasant stay as always!
Which hostels are open?
Our hostels are reopening in phases from the following dates.
| From | Hostels open |
| Now open | Amsterdam Vondelpark, Apeldoorn, Arnhem, Bergen op Zoom, Domburg, Dordrecht, Egmond, Gorssel, Heeg, Heemskerk, Noordwijk, Rotterdam, Soest, Terschelling, Texel, Utrecht - Bunnik |
| 29 May | Den Haag, Haarlem |
| 2 June | Utrecht Centrum |
| 5 June | Amsterdam Oost |
| 19 June | Maastricht |
| 1 July | Amsterdam Stadsdoelen |
Check availability here and book your room today.
What specific policies are in place?
During your stay we'll try to ensure that the mutual contact between guests and employees is limited. Based on the guidelines of the RIVM the following conditions apply:
Our staff work according to a strict protocol, so checking in and out may be a little different from what you're used to. The reception staff are happy to help you at an appropriate distance. Oh, and when paying in the hostel, we do prefer contactless/card when possible!
The restaurant and bar are open to guests, subject of course to various measures to meet the 1.5 m distance and other RIVM guidelines. Are you staying in a Wikkelhouse? Then the hostel will contact you to discuss options for breakfast and possibly lunch/dinner.
We have decided that we will temporarily offer private rooms only. If you already have a booking in a shared dorm, we'll make sure to have a private room available for you and your travel group.
Outdoor play facilities are open and bicycles are still available to rent. These will be more frequently cleaned.
Extra cleaning and other hygiene measures are our top priority. There are disinfectant hand gels in all public areas and toilets available for general use. Soap will be provided in all rooms.
Where necessary, Stayokay will adjust policies in accordance with updated advice from the Public Health Service and the RIVM.
Questions about your booking?
We'll keep this page up to date with the latest updates about the hostels and relevant measures. Do you have a question about a booking with us? View all information that may affect your existing booking.
